Frequently Asked Questions
WHAT ARE THE RECOMMENDED AGES?
Our sleepovers are recommended for ages 4-16 years old.
HOW MUCH SPACE DO I NEED?
Each mattress is twin size and measures 35'' wide and 75'' long. Please keep in mind you will need space for guests to walk around! It is the client's responsibility to ensure adequate space is available for us to set up. If you have any questions about your space, send us a picture and measurements prior to booking.
WHAT IS YOUR CANCELLATION POLICY?
The Slumber Squad does not refund any cancellations, but events can be rescheduled for emergencies. If you need to reschedule, we will gladly offer you the next available date. .
HOW IS EVERYTHING CLEANED?
All linens and decorative pillow covers are laundered in highly-rated detergent brands free of perfumes and dyes. Hard surfaces and accessories are cleaned with disinfectant before and after each use.
HOW LONG IS SET UP AND TAKE DOWN?
Set-up can take 1 to 2 hours depending on the size and add ons for your event. We will be sure to leave plenty of time before your guests arrive. Take down takes around 30 minutes. Please be sure that personal belongings and trash are removed from the tent area before we arrive for pick-up, we will take care of the rest!
HOW DO I BOOK?
Please complete the booking inquiry form found HERE. We will contact you within 1-2 business days to discuss your requested event date and theme availability. We will then send you a proposal via email with an agreement to sign and collect the 50% deposit which secures your date.
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A booking is confirmed once:​
1) Agreement has been signed
2) 50% deposit is paid
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